Our Student Assistance Programme (SAP) is a professional service that offers counselling, information and support for all types of academic and personal issues. It’s available 24 hours a day, 7 days a week by calling a freephone number or via the live chat service.
The SAP is a free and confidential student and personal support service to support with personal problems that can affect your home life, academic life and general wellbeing.
Need to talk?
PAM Wellbeing, in partnership with Optivo Students, provides you with emotional and practical support for life’s pressures to maintain healthy wellbeing.
SAP services
You can contact our helpline in a few different ways, and the service is available to you 24 hours a day, 365 days a year – we offer:
- In the moment support via counsellors
- Money, housing and medical information
- Bereavement support
- Trauma and critical incident support
- Computerised CBT
- Telephone, video and face-to-face counselling
To speak to one of our helpline team, you can call us on 0808 196 3533.
Our health and wellbeing portal and app
If you prefer typing over talking, you can also access our live chat service via the app and portal at pam-assist.co.uk.